Case study · Education

From paper registers to 96% fee collection across eight schools

Illustrative case study · Client details and outcomes await verification. A school trust unified administration, fees and parent communication — and found the money that paper systems were losing.

HLM Digital Solutions / conceptual study
Illustrative outcomes

What changed

96%fee collection (from 78%)
3 wks → 1 dayboard reporting cycle
70%reduction in admin workload
100%of parents reachable digitally
The problem

The starting point

Each of the trust's eight schools ran its own paper administration. Receipt books went missing, arrears were discovered at year-end, and consolidated reporting for the board took the finance team three weeks each term.

Parents received two reports a year and little else. Teachers spent evenings transcribing registers and mark schedules instead of preparing lessons.

The solution

What we built

HLM School was rolled out school by school: student records, digital registers, continuous assessment, and fee billing with mobile-money payment and automatic receipting.

The trust's head office received consolidated dashboards — enrolment, collections, arrears, academic performance — while parents began receiving attendance alerts, fee reminders and results by SMS and app.

Implementation

How the rollout ran

Phased, transparent, and designed to earn trust at every gate.

Term 1: Two pilot schools

Records digitised, fees module live, staff trained; lessons folded into the rollout playbook.

Term 2: Four more schools

Rollout accelerated with train-the-trainer model; parent SMS channels activated.

Term 3: Final schools + analytics

Full trust dashboard live; academic early-warning flags enabled for heads of school.

Ongoing: Continuous support

Termly reviews, new report formats, and board-pack automation.

Illustrative quotation · not a verified testimonial

“The board finally sees every school clearly, every term. And the fee collection improvement alone paid for the system several times over.”
Trust Administrator
BrightPath Education Trust*

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